Reflections on Getting Things Done (i)

David Allen's (almost) seminal work, Getting Things Done, is a very stimulating read - and not just for those looking for better working practices. I'd like to interact with him, on an occasional basis, starting here: the blurred edges of modern work.

David is quite right, I believe, to point to the changing nature of work for most people as a major factor in mounting stress levels. He quotes Peter Drucker's phrase for the new type of work - knowledge work - that most people are somehow engaged in.

(Of course, doctors and nurses, teachers and firemen and a whole host more are not really doing this kind of work....or are they? More and more those employed in such professions have to handle information demands - it's spreading all over....)

The thing about knowledge work is this, says Allen: "there are no edges to most of our projects. Most people I know have at least half a dozen things they're trying to achieve right now, and even if they had the rest of their lives to try, they wouldn't be able to finish these to perfection." The egdes are ragged; the need for what he terms "cross-divisional communication, cooperation and engagement" is becoming all-pervasive. And to that "we must add...the constantly shifting definition of our jobs". (pp.5,6).

Some reflections:

i. Where there are no edges, no boundaries, there is no shelter, no real home. That matters greatly. We need the security, the rest, of home.

ii. I wonder if it would help to try to recategorise what is required and what is being done. That is, to view knowledge work instead as people work - to learn to focus on the relationships that exist (or that come into existence) rather than on what passes between them (knowledge). Making people primary without knocking knowledge. To learn to see knowledge not as the product but as a conduit, as a means to an end - the goal being people living well (you can fill-in the theological defiition of 'well').

iii. In a world of fuzzy edges with no end in sight for work, where it spills over into every other dimension of life, aided by the ubiquity of email, texts and so on - in such a world, the ability to position that work into a larger framework that has at its heart the creative and benevolent sovereignty of God is of immense importance. I think that's an improtant insight for pastors to work with but it also ought to help all of us, whatever our work.

iv. Knowing that fuzzy edges are held in the grasp of a God who is not only creative but redeeming is a vital breakthrough. Work, even the fuzziest and most blurry-edged, is not futile, is not in vain 'in the Lord'. Somehow, it gets redeemed because Jesus lives and has overcome all the forces of chaos and futility.